Kahani We are glad to hear from you. Whether it is a payment question, a playback problem or a content request, write to us and a person will read it.
Get in touch
G & J Media Entertainment LLP
L-102, Shankheshwar Nagar, S. V. Road, Mumbai, Maharashtra 400068, India
Email: kahaniplayott@gmail.com
We reply to most emails within 48 hours. To help us answer you faster, please include your registered mobile number or email address, your device model, the app version, and a screenshot if something looks wrong.
What to write to us about
| Your question is about | Put this in the subject line |
|---|---|
| Payment, billing or a refund | Refund Request |
| Login, OTP or account access | Account Support |
| Playback, buffering or downloads | Technical Support |
| Deleting your account or your data | Data Request |
| A copyright or content complaint | Copyright Complaint |
| Advertising or partnerships | Business Enquiry |
Grievance Officer
In line with Indian law, you may address complaints about content or the handling of your personal data to our Grievance Officer at kahaniplayott@gmail.com, using the subject line "Grievance", or by post to the address above.
We acknowledge every grievance within 24 hours and aim to resolve it within 15 days of receipt.
Before you write
Many questions are already answered in our policies:
- Refund & Cancellation Policy — how refunds work and how to request one.
- Privacy Policy — what we collect and how to delete your data.
- Terms & Conditions — the rules for using Kahani Play.
Get the app
Kahani Play is available for Android on Google Play.